Terms of service

This website is operated by James Clark, trading as Tekkysui.

These Terms of Service ("Terms") govern your use of our website and the purchase of products from Tekkysui™ ("we", "us", "our"). By using our website or placing an order, you agree to these Terms.

1. About Us

Tekkysui is a UK-based retailer specializing in home and outdoor lifestyle technology.

  • Email: support@tekkysui.com
  • Address: 89 Runnymede Avenue, BH11 9SG, United Kingdom
  • Phone: +44 7342 897532

2. Eligibility & Account Security

You must be at least 18 years old to use this site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products & Global Fulfilment

  • Availability: All products are subject to availability.
  • Logistics: We utilize a global fulfilment network. Depending on your location and stock levels, orders may be dispatched from our centres in the United Kingdom, United States, or our International Hub.
  • Cancellations: We reserve the right to refuse or cancel orders due to pricing errors, stock discrepancies, or suspected fraudulent activity.

4. Pricing & Payments

  • Currency: Prices are displayed in the currency selected on our site.
  • Taxes: All prices include applicable sales tax or VAT as per our store settings.
  • Payment: Payment must be made in full at the time of purchase via the secure methods provided at checkout.

5. Shipping, Risk & International Customs

  • Estimates: Delivery times are estimates and not guaranteed arrival dates.
  • Customs: For international deliveries (e.g., shipping to Canada or from our International Hub), the customer is responsible for any import duties, taxes, or local customs fees.
  • Transfer of Risk: Risk of loss and title for items pass to you upon delivery to the address provided.

6. Returns & Refunds

Please refer to our Refund Policy for our comprehensive 30-day return guarantee across the UK, US, and Canada.

7. Intellectual Property

All content on this website, including branding, text, and images, is the exclusive property of Tekkysui™. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, Tekkysui shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

9. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

10. Contact Information

Questions about the Terms of Service should be sent to us at support@tekkysui.com.