Fire Maple Collection
The Tekkysui Journals
Frequently Asked Questions
We offer the following shipping options to ensure your kitchen gear reaches you safely:
United Kingdom: Shipping from £1.99 Flat Rate. FREE on orders over £50.00 (estimated 7–14 business days).
United States: Shipping from $8.06 Flat Rate (estimated 12–21 business days).
Canada: Shipping from $11.16 Flat Rate (estimated 12–21 business days).
Note: Free shipping thresholds currently apply to UK domestic orders only.
You’ll receive a tracking link as soon as your order ships so you can follow it every step of the way.
United Kingdom: Shipping from £1.99 Flat Rate. FREE on orders over £50.00 (estimated 7–14 business days).
United States: Shipping from $8.06 Flat Rate (estimated 12–21 business days).
Canada: Shipping from $11.16 Flat Rate (estimated 12–21 business days).
Note: Free shipping thresholds currently apply to UK domestic orders only.
You’ll receive a tracking link as soon as your order ships so you can follow it every step of the way.
We offer a 30-day return guarantee for your peace of mind. If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving your order.
Items must be unused and in their original packaging. Simply contact our support team and we’ll guide you through the return process step-by-step.
Items must be unused and in their original packaging. Simply contact our support team and we’ll guide you through the return process step-by-step.
We accept all major payment methods including Visa, Mastercard, Apple Pay and Google Pay. All transactions are securely processed using encrypted technology, so your information is always protected.
We also support fast checkout options to make your buying experience quick and seamless.
We also support fast checkout options to make your buying experience quick and seamless.
Yes! Once your order has been dispatched, you’ll receive an email with your tracking details. You can use this link to check the real-time status of your delivery at any time.
If you haven’t received your tracking email within a few days, feel free to contact us and we’ll be happy to help.
If you haven’t received your tracking email within a few days, feel free to contact us and we’ll be happy to help.